Contact is a no download, digital menu and waiter service that enables customers to use their own phone to order food & drink directly to their table.


How it works?

  • Customer uses their phone camera to scan QR code on table.
  • launches automatically: no App or downloads needed.
A QR code is scanned on a table
  • Customer browses digital menu and orders from their phone.
  • AI powered digital waiter guides and makes recommendations.
A chatbot is shown on an iPhone, displaying some available drinks
  • Orders are sent instantly, by table, to venue Control Centre for fast service.
  • Messages and ‘call waiter’ functions for help or advice.
A QR code is scanned on a table

No more queues

  • Replace queues at bars and ‘order at counter’ food establishments.
  • Customers use to order direct to table instead.


Fast, frictionless service
  • Customer can order whenever they want, no waiting.
  • Menu filter and sort functions: dietary requirement, food type, price etc.
  • Chatbot to guide and inform, with human help only a tap or message away.
A salad is shown on a phone aside selectable menu items
  • Each table has a unique QR code allowing every order, message, service request to be routed to a Control Centre, arranged by table number.
  • SmartMenu allows instant menu changes, special offers and includes food/drink Recommendation Engine to optimise sales.
A diagram shows arrows coming to/from the 'Control Centre'.
  • Customised set-up: get the copy, branding, physical digital balance that suits your venue and customers.
  • Bespoke experiences also offered (Augmented Reality, Video, course by course dining journey) and Enterprise roll-outs and systems integrations for multi location organisations.
A dish is shown on a table, using Augmented Reality on a mobile phone

Why use

Stay safe
  • Customers and staff protected
  • Removes infection risk from physical menus
  • No need for queuing for ‘order at counter’ venues.
  • Reduces physical staff-customer interactions.
Better service
  • No waiting: customer orders what they want, when they want.
  • Freedom to choose: a human waiter is always just a tap away.
  • Intuitive, easy to navigate and filter menus.
Increased success
  • Give customers confidence they are being kept safe.
  • Maximise sales with SmartMenu recommendation engine.
  • Removing the need for physical taking and relaying of orders saves significant work.


To help food and beverage establishments to re-open safely, we are offering our core digital menu and waiter service for free for the time being. Drop us a line using the details below.